In a meritocracy, the best idea wins. So, how can we design an organization that will enable that? Ray Dalio propose to use radical transparency, radical truthfulness, and algorithmic decision-making to create the conditions where people can speak up and say what they really think.
He shares an example of feedback email he receives after a meeting: “Ray you deserve a D for your performance in the meeting…”.
After a dramatic failure, he decided to change his thinking from “I am right” to “How do I know that I am right”. To grasp that knowledge, you need to know what the others are thinking and how believable they are.
The dot collector is the tool they use in Ray’s company to gather the instant feedback and to evaluate the believability of people. In some office environment in which you never truly know if people say or don’t say something to advance their personal agenda, this kind of approach looks like Sci-Fi.