While I was travelling to Singapore, I have been invited to discuss innovation with Eliott Danker on MoneyFM.
Thanks to Eliott interviewing talent, we touched on a lot of different aspects:
- Innovation fatigue
- Sustainability
- Burnout
- Innovation and customer experience
- Team organization preventing people to innovate
- Inclusivity of different perspectives
- Management of talented individual
- Manager role and manager discomfort
- Creating the conditions for great work
- Hiring, onboarding, training, mentoring
- Empathy and personas
- Understandgin the Flow of work
- Bottleneck and constraints
- More effort is not the solution
- Measure the impact of the work from a customer perspective, not the work itself